Skip to main content
Week 2 Overview and Last Week’s Highlights

'Join our **AI & Analytics** programme, see details here' + Lorem Ipsum to 150+ chars Welcome to Week 2! Last week, you accomplished [brief summary of last week’s key activities or achievements]. I appreciated your engagement with [discussion topic/assignment/project], and I encourage you to continue bringing the same thoughtfulness to this week’s work.

The Transformative Power of Passion

11 October 20213 min read
The Transformative Power of Passion

Two years ago, Choon Chye began working with NTUC LearningHub in a purely sales-driven role, yet just two years later, his position has expanded out to business development and management. Nowadays, he can be found establishing partnerships and collaborations with different companies to bring their knowledge and skills to workers.

An advocate of lifelong learning, Choon Chye possesses an Advanced Certificate in Training and Assessment (ACTA), and has also earned certifications from the following courses: Executive Certificate in Data Analytics, WSQ Lead Team To Implement Change, WSQ Display Critical Thinking and Analytical Skills, and NCIF Agile and Scrum Fundamentals. We caught up with Choon Chye to chat about how pairing passion with professional development can propel your career path.

A fresh mindset is required to face learning challenges

With Industry 4.0 transforming the needs of every industry, workers face the intimidating challenge of having to learn new skills. However, Choon Chye advises that adapting to the new workforce all comes back to adopting the right mindset — which is something that you can change and develop.

“If you train your mind to be agile, learning will not be a roadblock in your career path — in fact, it will accelerate your career mobility and enable you to handle challenges with ease,” assured Choon Chye.

While age is often identified as a roadblock to learning, Choon Chye actually views that in a completely different light. “Learning should become easier as we get older because when we were children, we are sometimes forced to learn things that we don’t like out of necessity,” he suggested. “But as we grow older, we have more autonomy over what we choose to learn and have the financial stability to allow for more flexibility.”

Given the freedom to choose what we learn, what particular skills should we be developing in order to prepare for Industry 4.0? Working in a job that requires him to stay on top of the latest learning trends, Choon Chye summed it up in one easy-to-remember word: PIDA. “The Employment and Employability Institute (e2i) actually came up with a very handy acronym that outlines the key skills workers should pick up and it’s called PIDA,” recalled Choon Chye. “This stands for Process Automation, Internet of Things, Data Analytics and Artificial Intelligence.”

Leading others begins with leading yourself

When it comes to leadership, an image of leading others commonly springs to mind. However, Choon Chye believes that leadership begins much closer to home. “The first and toughest person you’ll ever have to lead is yourself,” said Choon Chye. “Do you really understand yourself, and why you do what you do? We must first lead ourselves well before we can lead others.“

Although these questions may seem quite large and overpowering, Choon Chye advises that it really comes back to taking responsibility for how we think and act in each moment. “Whenever you face a setback, remind yourself that you’re always in control of your response to the situation, and how you feel about that situation,” said Choon Chye. “It’s all a matter of perspective.”

So for those who want to start leading themselves today, where do we start? Aside from recommending The Five Levels of Leadership — a 7-hour course built upon the foundational principles from John Maxwell’s bestselling book of the name — Choon suggested the following: “Choose to adopt a positive mindset over a negative one and learn to control yourself through habits and constant practice — a good first step is accepting your response to the situation and understanding that it is valid.”

Discovering your purpose fuels your passion and progress

Like many of NTUC LearningHub’s trainers and staff members, Choon Chye is dedicated to transforming lives for the better and this even filters down to how he works with his team. “Following the example of my boss, I put the welfare of our workers at the forefront of what I do,” explained Choon Chye. “So tasks that have a direct positive impact on their welfare will be prioritised over other work.”

This desire to help others doesn’t just come from anywhere though. It arises from a deep-seated understanding of why he does what he does. “Most people experience burnout because they don’t know why they are working — they don’t have any reason beyond the paycheck,” sighed Choon Chye. “Having a ‘why’ or ‘higher purpose’ in doing what you do is very important and this motivating drive or passion will allow you to face challenges with a positive mindset.”

So what’s the greater ‘why’ that drives Choon Chye to continually develop his skills and show up for his clients and colleagues every day? “I hope to inspire others to become better versions of themselves,” smiled Choon Chye. “The best part of my job is taking into account how many lives we have changed, and the scale and magnitude of that impact.”

This year, NTUC LearningHub celebrates 15 years of transforming people through accessible and affordable education. Since 2004, we have fulfilled over 2.4 million training places and transformed over 21,000 organisations.

Regardless of collar, age or nationality, we are here to help you upgrade your skills to keep up with a rapidly changing workforce. For more information on how we can help, talk to our friendly Course Consultants at NTUC Trade Union House, Devan Nair Institute for Employment and Employability, LHUB@Tampines Mall or any of our roadshows islandwide.

You Might Like This

Blog 3: First Blog Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Stories

Blog 3: First Blog Lorem Ipsum is simply dummy text of the printing and typesetting industry.

10 September 20261 min read

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since 1966, when designers at Letraset and James Mosley, the librarian at St Bride Printing Library in London, took a 1914 Cicero translation and scrambled it to make dummy text for Letraset's Body Type sheets.

Brewing a New Chapter Through Lifelong Learning
Stories

Brewing a New Chapter Through Lifelong Learning

11 June 20262 min read

Sheena brings more than a decade of experience in the retail and education sector, where she managed multiple retail outlets specialising in educational toys and oversaw day-to-day operations. Over time, she began to notice a shift. Customers were increasingly seeking more unique and experience-driven products, while the retail landscape itself was becoming more competitive and fast-changing. At the same time, Sheena observed a growing interest in more mindful and natural lifestyle products, which sparked her curiosity about opportunities within the Food & Beverages (F&B) space. With her experience largely rooted in traditional brick-and-mortar retail, Sheena made a deliberate decision to pursue her lifelong interest in F&B entrepreneurship. Inspired by her passion for floral and herbal infusions and her desire to create a brand of her own, she enrolled in the Flavourful Ventures: A Journey Into F&B Entrepreneurship course at NTUC LearningHub to turn her vision into a reality. Returning to the classroom was initially a challenge for Sheena, as she had not studied for a long time and found some of the learning processes unfamiliar. However, with guidance from her trainers and support from her classmates, she gradually adapted and grew more confident throughout the course. Throughout the programme, Sheena gained practical exposure to key aspects of building and managing an F&B business, including identifying business opportunities, product development, branding and bringing products into the market. The hands-on learning experience also gave her greater insight into creativity, innovation and customer engagement within the F&B industry. Beyond equipping her with practical entrepreneurial skills, the programme also broadened her perspective on what it takes to build and sustain a business in today’s competitive landscape. Sheena eventually went on to start her own tea brand, Tea Therapy Singapore, offering a distinct range of caffeine-free, unsweetened and 100% natural floral tea blooms. Through the course, she was able to turn a long-standing personal interest into something more tangible, gaining the confidence and practical knowledge needed to pursue her passion in the F&B space. The course also gave her a supportive space to experiment, learn from mistakes and grow her confidence as a first-time digital business owner. Today, she manages the business end-to-end, from sourcing raw materials to product design, branding and online sales, applying the skills and knowledge gained from the programme to shape and grow her business. Through the journey of building her brand, Sheena also came to appreciate the importance of lifelong learning, adaptability and continuously upgrading herself to stay relevant in an evolving business landscape. Looking ahead, Sheena remains committed to lifelong learning as she continues to grow both professionally and as a business owner, and plans to further develop her skills through NTUC LearningHub courses, including public speaking. Reflecting on her journey, she shares, “Learning is a lifelong journey. When we continue upgrading ourselves and apply what we learn, we can turn our passion into new opportunities.”

Taking the Next Step: A Mid-Career Digital Journey
Stories

Taking the Next Step: A Mid-Career Digital Journey

26 March 20262 min read

At 49, Farizan has built a steady career in the services industry where she has worked for the past four years as a Sales Admin Executive, overseeing sales coordination, purchasing, logistics and finance support. Working closely with multiple departments, she ensures smooth daily operations and keeps workflows running efficiently within her organisation. While working hard to establish herself as a dependable, meticulous and consistent teammate, she could never shake the persistent feeling that she could further streamline her work processes by expanding her skillsets. As businesses moved deeper into digital transformation, Farizan took a step back to reflect on how she could remain relevant in Singapore’s highly competitive and dynamic economy. Through her own research on social media, she began to see the potential of technology to enhance efficiency and productivity in her daily responsibilities. Determined not to let comfort and familiarity stagnate her professional development, she seized the opportunity and enrolled in the SkillsFuture Career Transition Programme (SCTP) Digital Marketing Specialist course at NTUC LearningHub after chancing upon it online. The structured and industry-relevant curriculum gave Farizan clearer insight into how digital strategies translate into real business impact. It also helped her better understand how campaigns are planned, executed and measured in today’s digital landscape. Farizan gained practical knowledge in digital marketing strategies, search engine optimisation (SEO), online copywriting, campaign analytics and online campaign management, areas she had always been curious about but had not had the opportunity to explore in her previous scope of work. The guidance from experienced trainers and the unique insights shared by coursemates from diverse industries further enriched her learning experience.  By embracing the intensity of the knowledge-filled course, she was able to bring together the different concepts she had learned through the programme’s capstone project and apply them in a practical digital marketing scenario. Building on what she learned from the course, Farizan now approaches her role with a broader perspective. While she continues her core operational responsibilities, she has also taken on expanded responsibilities at work, supporting digital marketing initiatives, assisting in online campaign coordination and contributing insights to enhance customer engagement. These opportunities to apply her new skills have not only allowed her to add greater value to her team but has also strengthened her confidence in navigating change. This step forward marks just one of many in her journey of self-improvement and lifelong learning. Shortly after completing the programme, she began exploring other courses to further develop her data analytics capabilities, such as the Retail (SF): Data Science Fundamentals course. Recognising that others may still be on the fence about taking the first step, she shares, a mindset she now carries beyond the workplace and even onto the stage as a performer, “Do not be afraid to step out of your comfort zone. Learning new skills may feel challenging at first, but it opens new opportunities and builds confidence.”